What is a Service
It's the overarching service that we provide, we have multiple services within each department.
What is a task
We have multiple tasks that need to be carried out in order to complete a service. These tasks tend to fall across different departments.
Example:
Service: Guest Ready
Tasks:
- Clean Task - This Task will fall under housekeeping and be assigned to the cleaner attending the service.
- Bag Drop - This Task will be assigned to the driver who is dropping the linen and amenities
- Bag Generation - This task will be assigned to the warehouse team who are preparing the linen and amenities
All three tasks need to be completed so that the service is completed.
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